Most feedback conversations in South African SMEs achieve nothing. The manager says something vague, the employee nods, and three weeks later the same problem resurfaces. Research from Zenger Folkman, based...
Gallup's research on performance management found that only 14% of employees strongly agree their performance reviews inspire them to improve, and traditional annual reviews actually made performance worse about a...
Google spent years studying what actually separates its highest-performing teams from the rest, in a research effort known as Project Aristotle. The single strongest factor wasn't who was on the...
Google spent two years and studied 180 of its own teams trying to find out what separated its highest-performing groups from the rest. The research, known as Project Aristotle, tested...
Gallup's 2025 research on small-business owners found that 27% of employer business owners have no clarity on how their business will transition beyond them, and a further chunk plan to...
Most South African SMEs don't have a formal HR department, let alone a talent management function, which means "leadership pipeline" can sound like corporate jargon that doesn't apply to a...
Middle managers are the layer that makes everything else in a business actually happen — and they're also the layer that gets the least support. Gallup's research on what it...
B-BBEE and ESD conversations are full of acronyms that get thrown around as if everyone already knows what they mean — EME, QSE, sub-minimum, fronting, verification. Most of them have...
South African business leaders don't need a survey to tell them 2026 has been uncertain — but the numbers put a figure on it. The RMB/BER Business Confidence Index sat...
Most business-improvement content stays theoretical — frameworks, checklists, "signals you should watch for." This post is different: it walks through what a 12-month improvement engagement actually looks like in practice,...